Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In order to exercise your right of withdrawal, you must inform
Please enter your name,
if available, your telephone number,
and e-mail address
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you withdraw from this contract, we will owe you all payments we have received from you, including delivery costs (except for the additional costs resulting from your choosing a different method of delivery than that provided by have chosen the cheapest standard delivery offered to us) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged for this repayment.
We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Sample cancellation form
If you want to revoke the contract, please fill out this form and send it back.
[here the name, address and, if applicable, the fax number and e-mail address of the entrepreneur are to be inserted by the entrepreneur]:
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) Ordered on (*)/received on (*) _____________________ Name of consumer(s) Address of the consumer(s) Signature of the consumer(s) (only if notification is on paper) date (*) Delete where not applicable.
Ordered on (*)/received on (*) _____________________
Name of consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if notification is on paper)
(*) Delete where not applicable.