RIGHT OF RETURN
We offer a 30-day money-back guarantee. If you are not 100% satisfied with your purchase, please contact us within 30 days of delivery of your item at firstname.lastname@example.org We will be happy to help you return your order to us for a refund.
The guarantee is only valid under the following conditions:
- The goods must not be damaged. The original packaging must be available;
- We must be able to resell the goods;
- Once we have received the return, the order will be cancelled. Any amount already paid by the customer will be refunded from the original payment to the customer's account within 30 days of cancellation.
- Order cancellations must be made to us in writing.
The following goods are excluded from the right of return:
Ordered goods for business projects; Custom Goods. Such specially ordered and/or customized goods cannot be returned.
If you have complaints about your product and want to return this product: you can also send the product to the address on our brokerage platform. As an intermediary platform, we will forward this to our foreign suppliers for you so that they can improve the quality of the product. We kindly ask you to use the withdrawal form.
Address of the intermediary platform:
Priness Ireneweg 22C
Please fill out this form only if and send it back if you want to withdraw from the agreement.
Post Code: Post Code: Email:
I/We (*) hereby inform you that I/We (*) express our consent to the sale of the following goods/ to provide the following service(s):
Ordered on (DD-MM-YYYYY) : - Order number:
Received on (DD-MM-YYYYY) : - Ordered on (DD-MM- YYYY)
Name(s) of consumer(s)
Address of consumer(s):
IBAN account number:
Signature of consumer(s) (only if this form is submitted on paper)
(*) Please cross out where not applicable.